This privacy policy explains how Bright Beginnings Childminding ("we", "us") collects and uses personal information submitted through this website, https://www.brightbeginningsswindon.co.uk.
What we collect
When you submit an enquiry through our contact form, we collect: your name, phone number, email address, your child's name and age, your preferred start date, the days/hours of care you require, and any additional message you choose to include.
How we store it
Enquiries submitted through this website are sent directly by email to our business inbox and are not stored in a database on this website. Once sent, the enquiry exists only in our email system, where it is retained for as long as reasonably needed to respond to you and manage a potential childcare place, and then deleted in line with normal good practice.
[PLACEHOLDER] If this ever changes — e.g. you start using a database or a booking system — update this section to describe that storage accurately.
Why we collect it
We use this information solely to respond to your childcare enquiry, discuss availability, and — if you go on to use our childcare service — to provide that service. We do not use it for marketing without your separate, explicit consent, and we never sell or share it with third parties for their own marketing purposes.
Legal basis
We process this information on the basis of your consent (by submitting the form) and, where a childcare place goes ahead, to take steps toward and perform a contract with you.
Spam and security protections
Our contact form uses Cloudflare Turnstile, a hidden honeypot field, and server-side validation to reduce spam and abuse. These checks look only at how the form is submitted (not at the meaning of what you write) and do not collect any additional personal information about you beyond what you enter into the form.
Cookies
[PLACEHOLDER] Describe any cookies actually used by the site (e.g. a session cookie for the enquiry form, or an analytics cookie if you add one). If the site currently uses no tracking or analytics cookies, state that plainly here.
Your rights
Under UK data protection law, you have the right to ask what personal information we hold about you, to ask us to correct or delete it, and to withdraw consent at any time. To exercise any of these rights, contact us at hello@brightbeginningsswindon.co.uk.
Complaints
If you're unhappy with how we've handled your information, you can also complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Contact
Bright Beginnings Childminding
Swindon, Wiltshire
hello@brightbeginningsswindon.co.uk